A Mothers’ Day Special Offer: 21-Day Money-Back Guarantee:

Effective from 5.9.2024 to 6.9.2024 only.

Annabella’s limited time offer for Mother’s Day (the “Offer”) includes a 21-Day Money-Back Guarantee specifically for the first one-hundred fifty (150) orders of the Annabella Pump, made between the above-mentioned dates.

Notwithstanding the company’s Delivery and Returns Policy, the following conditions will apply for this Offer:

  1. The 21-Day Money-Back Guarantee under this Offer starts from the date of order. Within this period, you have the option to evaluate the Annabella Pump to ensure it meets your expectations.
  2. To be eligible for the Money-Back Guarantee under this Offer, the following conditions must be met:
    1. The product covered by this guarantee is the Annabella Pump.
    2. The Annabella Pump must be purchased directly from the official Annabella website (www.annabella-pump.com). Purchases made from other retailers or unauthorized sellers are not covered by the Money-Back Guarantee.
    3. The Annabella Pump must be returned in its original condition, free from any damage, tear, or alterations. All components, accessories, and packaging materials must be included to qualify for a refund.
    4. Proof of purchase, such as the order number and purchase receipt, must be provided.
    5. The return form was filed by you (the purchaser) personally.
  3. If, for any reason, you decide that the Annabella Pump does not meet your expectations, within the 21-day guarantee period, please contact our customer service team at Annabella@annabella-pump.com to request a return and provide the necessary information, including the proof of purchase. Our customer service will guide you through the return process and issue a return authorization.
  4. The return shipping and handling charges for the Annabella Pump within the 21-day guarantee period will be the responsibility of the customer.
  5. Once we receive and inspect the returned Annabella Pump, we will verify its eligibility for a refund. If the return meets the specified conditions, we will initiate the refund process. Refunds will be issued using the original payment method used for the purchase. Please allow up to Seven (7) business days for the refund to reflect in your account after the Annabella Pump was received in the Warehouse and the refund was approved.
  6. By filing a return form, you acknowledge and agree that we may contact you using the contact information provided by you, for customer service, quality control and related purposes, all in accordance with our Privacy Policy.
  7. This Offer applies exclusively to the Annabella Pump, for one (1) Annabella Pump per purchaser only and does not cover any other products offered by Annabella, including accessories and additional items.
  8. This Offer does not apply to purchasers of the Annabella Pump within the Indiegogo.com campaign.
  9. This is a limited time offer and shall expire on 6.9.2024.
  10. The terms of this Offer may be updated by Annabella at its sole discretion, at any time and without prior notice. Any updates will be published in the official Annabella website.
Should you have any questions or need further assistance regarding this Offer, please don’t hesitate to contact our customer service at Annabella@annabella-pump.com.